New rules coming into force this week (Monday, 01 March) will give Welsh consumers clearer and better information on how to prevent running up huge mobile phone bills when abroad.
The EU scheme will protect people who surf the internet by mobile phone or on a laptop while travelling in other EU countries and allow them to set a limit which they cannot then go beyond.
Speaking from Brussels, Welsh Labour MEP DEREK VAUGHAN, welcomed the move:
"The rules will be of great benefit to Welsh holidaymakers and business travellers, bringing to an end the “bill shock” phenomenon whereby consumers arrive home only to be confronted by an unexpectedly high call bill.
I have heard so many stories of people who have downloaded videos, surfed the internet, sent picture and video messages, or used Facebook and Twitter when abroad and then been stung by exceedingly large bills of hundreds, sometimes thousands, of pounds. Now consumers can set an affordable level of usage before they leave and be notified when they come close to going over it.
I am delighted that these measures have come into being in plenty of time for the summer holiday season. Welsh people can know relax fully on the holiday safe in the knowledge that there will be no nasty surprises waiting for them when their mobile phone drops through the letterbox at home."
More information on the new rules can be found here: http://europa.eu/rapid/pressReleasesAction.do?reference=IP/10/215&format=HTML&aged=0&language=EN&guiLanguage=en